Q. Do you participate with my insurance plan?
We participate with many of the major plans available in Nevada. It is always wise to verify current participation for any physician with your plan customer service. You can also call one of our billing staff and we will be happy to assist you.

Q. Do you submit insurance claims for your patients?
Our billing department will make two attempts to obtain payment from your insurance carrier. We submit your claim once you have been seen and then again in 30 days if no payment is made by your insurance carrier. At 45 days if no payment is received by your insurance, we will then bill you as per your new patient agreement.

Q. Why must I show my insurance card at each visit?
It is the policy of this office to verify your insurance monthly. Often, insurance plans can make small changes, such as your group number or your co-payment, even though you stay with the same carrier. Your employer may also change plans. In order to most accurately bill insurance on your behalf, we strive to verify this information on a monthly basis.

Q. Will a co-pay be collected at each visit?
Because we are contracted with your insurance to help keep your insurance costs down, as part of that effort, our agreement with your insurance carrier states we must collect your co-pay at the time of each visit. Some co-pays differ according to the nature of the visit or test. If you have any questions about your co-pay, please inform the front desk at the time of check in.

Q. How do I get copies of my medical records?
To obtain your medical records you would have to sign a release form provided by our office and website giving us written consent to release your records. You will be asked to provide a driver's license or a photo ID and will be required to pay for a copy fee of $.60 per page.