Please be advised that Centennial Spine and Pain does NOT write prescriptions for an initial consultation.

Please be advised that Centennial Spine and Pain does NOT write prescriptions for an initial consultation.

Privacy Policy

At Centennial Spine and Pain, your privacy is of paramount importance to us. This Privacy Policy explains how we collect, use, protect, and disclose information when you visit our website (https://www.centennialspineandpain.com/) and use our services. By using our website, you consent to the practices outlined in this Privacy Policy.

1. Information We Collect

We collect various types of information to improve the user experience on our website and provide high-quality services to our patients.

  • Personal Information: When you fill out forms on our website, schedule appointments, or contact us, we may collect personal information such as your name, email address, phone number, and any other details you provide.
  • Health Information: If you are a patient or seeking medical advice, we may collect medical information to provide appropriate care and services. This may include your medical history, treatment details, and other health-related data.
  • Non-Personal Information: We may collect non-personal information automatically when you visit our website, such as your IP address, browser type, device information, and browsing behavior. This data helps us improve the performance and functionality of our website.

2. How We Use Your Information

We may use the information we collect for the following purposes:

  • To provide medical care, including scheduling appointments, communicating about treatments, and addressing medical questions.
  • To improve the functionality and content of our website.
  • To respond to your inquiries and provide customer support.
  • To process and manage appointments, medical records, and billing.
  • To comply with applicable laws and regulations, including healthcare privacy laws.

3. How We Protect Your Information

We implement a variety of security measures to maintain the safety of your personal and medical information. This includes encryption, firewalls, secure servers, and strict internal controls. However, no method of data transmission over the internet or method of electronic storage is completely secure, and while we strive to protect your information, we cannot guarantee absolute security.

4. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to third parties for their marketing purposes. However, we may share your information with trusted third-party service providers who assist us in operating our website, conducting business, and servicing you. These third parties are required to maintain the confidentiality of your information.

We may also disclose your personal or health information when required by law, regulation, or legal process, such as in response to a subpoena, court order, or governmental request.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

5. Cookies and Tracking Technologies

We may use cookies and other tracking technologies to collect non-personal information about your use of our website. Cookies are small files placed on your device that help us enhance your experience by remembering preferences, improving site functionality, and analyzing website performance. You can control cookie settings through your browser preferences.

6. Your Rights and Choices

You have the right to access, correct, or delete your personal information. If you wish to review or update your medical records, request information about your data, or opt out of marketing communications, please contact us using the information provided below.

7. Children’s Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external websites. We encourage you to read the privacy policies of those websites before providing any personal information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.

10. SMS/Text Messaging Terms

SMS/Text Messaging Terms
By providing your mobile phone number and opting in to SMS communications from Centennial Spine and Pain, you consent to receive text messages related to your care and interactions with our office. Messages may include appointment scheduling, appointment reminders, office communications, referral updates, procedure-related information, billing notifications, and other administrative or patient-service communications.
Message frequency may vary. Message and data rates may apply.
You may opt out of SMS communications at any time by replying STOP to any message. After opting out, you will no longer receive SMS messages unless you subsequently opt back in.
For assistance with SMS messaging, reply HELP or contact Centennial Spine and Pain directly.
Consent to receive SMS messages is not a condition of receiving medical services.
Privacy of SMS Consent
Centennial Spine and Pain respects your privacy. Information collected through the SMS consent process will be used to provide communications you have authorized and to support your interactions with our office.
Mobile opt-in information and text messaging consent will not be shared with third parties or affiliates for marketing or promotional purposes.
Please refer to our Privacy Policy for additional information regarding how we collect, use, and protect personal information.